our customers

  • Who uses the Darwin Tour Operator Solution?

    We firmly believe that the best voice for Darwin are those that use it. We are proud to share with you a selection of our clients - both current users and those currently implementing the full Darwin solution.

    The core aim of Darwin is to support the needs of Specialist Tour Operators and Group Tour Operators. We feature here customers from our portfolio that cover both Tailor Made Operators as well as Group Tour Operators.

  • Tribes Travel

    tribes travel uses darwin reservation system from eecsoftwareTribes have been our longest standing Darwin user, contributing significantly to the initial versions and functionality of the product. As well as providing the full back office solution, we also host and manage www.tribes.co.uk within the single Darwin platform, with seamless integration between front and back office systems. 

    Referring to the implementation of Darwin, Amanda Marks comments: "EECSoftware provide a rare service … real technical programming experts who speak English and make things easy for the non-techies working with him! They quickly grasp what you want or need from software, and make it happen speedily and accurately. Implementing any major software solution can feel like a bit of a risk, but it’s one which we are delighted we took with EECSoftware. The work they have done for us has brought very positive change to our business, and we recommend them without hesitation."

  • McCabe Pilgrimages

    mccabe pilgrimages uses darwin reservation system from eecsoftware
    Facing the challenge of existing systems becoming obsolete and the cessation of ongoing support presented an opportunity for McCabe Pilgrimages to 'take stock' and review their internal IT systems. With complex Group Booking issues, we are delighted that, working with Alistair, Rosemary and the whole team at McCabe, we have been able to evolve the Large Group booking management capabilities of Darwin into a solution that streamlined many areas of the business. A long standing customer, the solution has now been in place over 18 months and has become central to all aspects of the day to day business operations.

  • expert africa

    expert africa uses darwin reservation system from eecsoftwarePart of the Sunvil Group, Expert Africa has established a reputation over many years as a leading source of insight and specialist knowledge in the Africa Tourism market. Selecting the right back office solution to take the business forward was key.

    Following implementation in 2014 Chris McIntyre comments: "Darwin looked like the kind of light, nimble and flexible system that we needed for our high-end tailor-made business - so we took it on board in 2014, when it was still relatively new and evolving.  Since then, we’ve found EEC very professional, attentive and helpful as we’ve worked to adapt our business systems to work better with Darwin’s help, and to adapt Darwin a little to work for us. We’re very pleased the results; it’s been a hugely positive step-change from our previous res system and is proving a great base for us to use into the future as it helps us to grow our business."

  • Sailing Holidays

    sailing holidays select darwin reservation system from eecsoftwareRecognised as the longest standing 'founder' of the flotilla sailing holiday market, Sailing Holidays retain today a prominent position in providing leisure holidays for both experienced and first time sailors. Operating a large fleet of yachts as well as sourcing services from other third party operators under the Bareboat brand, the back office operation of complex and varied flotilla groups has historically proven challenging to software providers. Tailoring the Darwin solution, we are proud to have been able to address the complex needs of this specialist operator and to provide a highly efficient and yet easy to use back office solution for all areas of the business including in-resort operations as well as inventory management and planning. 

  • Glencor Golf

    glencor golf holidays select darwin reservation system from eecsoftwareBased in York Glencor provide group holidays targeted at the ever popular golfing holiday sector. With often complex and varied group travel arrangements with all the vagaries of an infinite number of permutations and variations across groups, Glencor have selected Darwin to enable them to transition from basic in-house procedures to take their business to the next level of efficiency and growth.

  • mercator travel

    mercatorOperating the multiple brands such as Costa Rica Revealed and others, Mercator Travel have rapidly established a growing reputation for providing quality tailor-made, escorted tour and group trips to a South America, Africa and beyond. A central part of the growth strategy of the business, the implementation of Darwin is now underway, completing in 2015.

  • adventures within reach

    adventures within reach select darwin reservation system from eecsoftware
    Our first overseas customer, Adventures Within Reach are a US based specialist tour operator providing luxury tailor-made and group holdays to Africa, India, Kilimanjaro and beyond. Having selected Darwin as their back office solution, they are the first of our customers to utilise secure on-line customer portal facilities to optimise the booking process for key, time consuming elements of the customer journey such as pre-departure data collection and validation and on-line payment handling.

  • Luxury Halal Travel

    luxury halal travel select darwin reservation system from eecsoftware
    Luxury Halal Travel offers Muslim guests the opportunity to sample a slice of halal indulgence. They have a passion to travel, witness new experiences, and most importantly keep their faith whilst doing so.

    Travelling to a non-Muslim country has, in the past, provided barriers to many Muslim travellers, whether it is finding halal food, avoiding non-Islamic activities, or sourcing private facilities. The researching of destinations can often feel long-winded and daunting. However, with the hand-picked selection of the world’s most elegant resorts, Muslims can rest assured their halal friendly needs are met.

    Designing special moments with the aim of bringing the romance of travel back to the hearts of the modern and aspirational Muslim generation is at the core of Luxury Halal Travel.

  • Serendipity Tailor Made

    Serendipity Tailor Made select darwin reservation system from eecsoftware
    In short, Serendipity Tailormade are a team of regular guys and gals who have a passion to travel, witness new experiences, and most importantly keep their faith whilst doing so. They want to provide you with the insider knowledge that many Muslim travellers are tentative to consider as a holiday destination.