our services


  • reponsive web site development

    We have many years of experience in developing on-line travel web sites and provide both web site design and build services to our customers. Customer can of course choose to implement their own web site using other 3rd parties and integrate to the Darwin solution. For those using the Darwin platform to host and manage their web site, all data from across the business is seamlessly available through the web. making key functions such as on-line booking and customer feedback straightforward, without integration.  
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  • hosting and support

    We host our cloud based solution on robust, reliable and high performance servers incorporating extensive backup and fault tolerant capabilities. All of our software is supported through a standard Service Level Agreement and we provide a web based fault logging solution which allows you to log issues and defects with us at any time. This system is integrated with our offshore development team, enabling us to respond quickly to all issues.
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  • darwin customisation

    We understand that not all businesses are the same. In certain circumstances, there may be a particular way of working that is unique to your business and that would benefit from customisation of the Darwin platform. For enhancements that are specific to your way of working or for which that you wish to retain exclusive use, we will always be happy to discuss these under mutually agreed commercial arrangements.   
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  • integration

    Depending on your business and its operation, you may need or want to link Darwin to other systems - perhaps GDS systems, accounting systems or publishing systems for brochures. Over time, we will continue to develop interfaces to common products and systems. If you require a specific interface we will work with the appropriate supplier and develop code required to link your systems.
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  • implementation and data migration

    For established operators, migration from an existing system can sometime be complex. In planning a new implementation, we will work with you to assist in the migration process. This can range from providing support, to developing automated migration routines for your data, or providing a service of bulk data entry to populate the system with your existing product set.   
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  • training

    We pride oursevles on the fact that Darwin is simple to understand and to use. But no matter how simple we make the system, there is no getting away from the fact that Tailor-Made and group tour operations can often be compelx. Making the best use of your system in the specific business context in which you operate is key, and for this we provide tailored training programmes for each new customer.   
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  • search engine optimsation and on-line marketing

    As an additional service to those clients using the Darwin platform to host and run their website, we are also happy to provide ongoing Search Engine Opimisation and On-Line Markeign support. This can include advanced Pay Per Click campaigns to drive client traffic as well as other faciliteis such as social media posting etc.   
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