For all Tour Operators and Travel Agents - especially those providing more bespoke tailor-made quotes and bookings - documentation is a time consuming process. Darwin provides facilities for the automatic generation of complex documentation for quotes and reservations, including regulatory documentation such as ATOL certificates, which can take literally hours out of your business process.
The system works much like MS Word Mail Merge - in fact we produce our documentation in MS Word format, to allow you to easily tweak paperwork produced by the system before sending to the client. Working with you during the implementation phase, we will take your existing documentation and implement this into Darwin. Given that the reservation system has a full line-by-line picture of every booking, we can easily produce complex itineraries and comprehensive documentation, often requiring only a minimal amount of user intervention, before sending to the client from within the Darwin CRM system.